Loan Origination System (LOS)

Client
PT Sarana Multigriya Finansial (Persero)
Services
Financial Platform
Loan Origination
Web Dashboard
Devices
Status
Technology Used




About The Project
PT Sarana Multigriya Finansial (SMF), a pivotal institution in Indonesia's housing finance sector, is dedicated to supporting the growth of the secondary mortgage market. To enhance its operational efficiency and service delivery, we partnered with SMF to develop a state-of-the-art Loan Origination System (LOS). This comprehensive system was engineered to manage the entire loan lifecycle, from the initial application stage to the final disbursement, bringing a new level of automation and transparency to the process.
The development of the LOS was driven by the need to address the inefficiencies of the previous, largely manual, loan application process. The new system was designed to be a centralized hub for all loan-related activities, providing a 360-degree view of each application. This not only streamlines the workflow for loan officers but also empowers applicants with real-time updates and a clearer understanding of their loan status.
By automating key stages such as credit scoring, document verification, and approval workflows, the LOS has significantly reduced processing times and the potential for human error. The system's robust analytics and reporting capabilities also provide SMF's management with valuable insights into their portfolio performance, enabling data-driven decision-making and strategic planning for future growth.
Challenge
The previous loan application process was largely manual, paper-based, and prone to errors. This led to significant delays and a lack of real-time tracking for loan applications.
Solution
We built a robust web-based LOS that automates credit scoring, document verification, and approval workflows. The system provides a centralized dashboard for loan officers to track applications, manage documents, and make informed decisions quickly.